We at TheBabyOutlet.com want you to be fully satisfied with your purchase, and to shop with us in the future. For this reason, we allow product returns with their original boxes and documentation, for any reason up to 14 days after the shipment date.

All returned products will be marked with your address, and with a copy of the receipt enclosed in the box.

You would need to email us to customerservice@thebabyoutlet.com in advance that you are going to return the product. As soon as we get the return email note, we will direct you where to ship the product. You would need to pay for the returned shipping cost back to us.

You would need to return the product in its original box along with all documents and parts. No product will be accepted back without all original documentation and in mint condition.

As soon as we receive the product/s your credit card will be credited, minus the actual shipping costs from the warehouse to customer. Customers who wish to return products will be responsible to ship them back. When shipping back make sure you provide a tracking number to protect yourself against product loss or theft during transit.

Since these are baby products, we cannot accept products that were used.

If you refuse a shipment, UPS will return the order back to us, and we will bill you for both sides shipping costs.

Sorry, no C.O.D. Please send returned items with Sales Receipt to: